FAQs
Lawn mowing questions, answered.
The questions Christchurch lawn owners ask us most often. Yours not here? Just call.
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Lawn & garden FAQs
Do I get the same crew every visit?
Yes — we deliberately keep the same Christchurch crew on the same routes. They learn your section and your preferences. If your regular crew is sick or on leave, we send a back-up with full handover notes.
Do I need to be home?
Not at all. Most clients are never home when we visit. We just need access via a side gate. We text when we're done.
What's the smallest job you'll do?
We have a 1-hour minimum. For a small Christchurch courtyard, we pair the mow with edge trimming or a quick garden tidy to make up the hour — flat fee.
Do you charge a callout fee?
Never. Flat per-visit fee quoted up front. No travel surcharge, no fuel levy, no admin fee.
What if it rains on my scheduled day?
We don't mow wet grass — it tears the blade and ruts the lawn. We just move you to the next dry day at the same price. No charge for the reschedule.
Are you insured?
Yes — $5M public liability insurance across all PrestigePro divisions, plus statutory employer cover. Certificates available for property managers.
Can I pause for winter?
Yes. We move most regular Christchurch clients to monthly mows over winter, or pause entirely from June to August. Pick what works for you.
Do you handle bin / green waste removal?
All clippings, prunings and hedge waste are removed off-site at no extra charge. We don't pile it in the corner of your garage.
Do you do property manager / rental portfolio work?
Yes — we manage lawn and grounds for several Christchurch property managers. Single account manager, monthly invoice, photo evidence of every visit.
Can I bundle with other PrestigePro services?
Yes! Many clients also use PrestigePro residential cleaning. Two-division clients get priority scheduling and a 10% loyalty discount.
Free quote · within 2 hours
Lawn that needs sorting? Talk to us.
Tell us your suburb, your section size and what you want done. We'll come back with a fixed quote — no callout fee.
- 1,000+PrestigePro customers
- 4.9/5Google · 75+ reviews
- $5MLiability insured
- $0Callout fee
